This case study delves into how a leading Healthcare Insurance Company, improved its operational visibility and performance through the implementation of an observability solution.
Diverse Technology & Services Stack across multiple environments.
Struggled to gain visibility across the entire stack.
Blind Spots in monitoring led to inefficiencies and accumulation of Technical Debt.
Lack of real-time insights
Increased MTTR.
Unplanned Downtime for Brand & Revenue impacting applications.
Poor User Experience.
Lack of granular resource utilization data
Prevented Resource Optimization Opportunities.
Increased Cost.
Decreased ROI.
What We Did
Implemented Unified monitoring
Unified view of the company’s entire Digital Landscape including Applications, services, and infrastructure across hybrid and multiple cloud platforms.
Implemented Multi-Dimensional monitoring including APM, RUM, Synthetic, and Log Monitoring.
Real-Time Insights – Custom Dashboards & Alerts
Gained Instant Visibility into Performance Metrics.
Detect and Respond to issues before they impact end-users.
Advanced Analytics
Machine Learning Driven Anomaly Detection.
Proactively identify trends, patterns, and potential issues.
